Customer Information

Return Policy

You may return your item within 30 days of purchase with proof of purchase/receipt. No returns on product that has been opened and watered. Please return in same packaging that items came in.

Order Cancellation

Orders can be canceled if customer notify's us by email before order has been shipped. Click here to cancel your order. Please include your order number in email.

Web Site Privacy Statement

Your privacy is priority # 1 for us, and we want our visitors to have a secure and enjoyable experience when visiting this web site. Any information you provide through this web site is kept in confidence. The policies described below are applicable solely to information collected on this web site. Your information will never be re-distributed in any way.

The contact and billing information you submit through the order form that appear on this web site is used only to process your order. In some cases, you may be contacted by Garden Innovations, LLC directly with questions relating to your order. You may also be contacted by via E-mail or US mail with special announcements and promotions from Garden Innovations LLC.

Garden Innovations LLC will not provide any of your personal information to any third party for any purpose whatsoever. If you have any comments or concerns, please feel free to contact us at any time. You will find our contact information by clicking here.

Shipping & Handling Information

All Garden Innovations Products are shipped from our manufacturing facility. Orders are processed and usually shipped within three to four business days. All items are packaged safely to insure your product arrives undamaged to it's destination. Please allow 7-14 days for ground shipping.